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Cisco 500-052 Exam Dumps

Cisco 500-052 Exam Dumps

Certification Exams

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Advanced Features

Number Of Questions: 90

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Exam Details

Exam Name:

Deploying Cisco Unified Contact Center Express

Exam Code:

500-052

Total Questions in Exam:

90

Demo Questions

Q1. Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)

A.Write Document

B. Place Call

C. Send HTTP Response

D. Cache Document

E. Create URL Document

Correct Answer: C, D

Q2. What is the maximum round-trip time between Cisco Unified Contact Center Express servers in a WAN deployment?

A.2 ms

B. 50ms

C. 10 ms

D. 80 ms

Correct Answer: D

Q3. Which phones must be associated to the RmCm application user account?

A.all phones

B. none, because that user account is not used for phone association

C. only agent phones that are used with the Cisco Finesse agent desktop

D. only Cisco Finesse IPPA phones

Correct Answer: C

Q4. A preview outbound dialer uses which source and destination resources?

A.the personal line of the agent to the customer

B. the ACD line of the agent to the customer

C. a CTI port the agent this is redirected to the customer

D. a CTI port the customer

Correct Answer: B

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