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Genesys GE0-806 Exam Dumps

Genesys GE0-806 Exam Dumps

Certification Exams

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Number Of Questions: 85

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Exam Details

Exam Name:

Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)

Exam Code:

GE0-806

Total Questions in Exam:

85

Demo Questions

Q1. Which option specifies the amount of time, in seconds, between updates to the real-time agent adherence data displayed in WFM Web?

A.Adherence section > Refresh Interval

B. Adherence section >RefreshRate

C. Adherence section > Refresh Time

Correct Answer: B

Q2. What is the only time interval currently supported as a Time Profile for WFM 8.x statistics?

A.1 minute

B. 5 minutes

C. 15minutes

D. 60 minutes

Correct Answer: B

Q3. What is the Activity in Genesys WFM where the work does not use or require WFM service objectives, such as research or scheduled callbacks?

A.Immediate work

B. Deferred work

C. Fixed-Staff work

Correct Answer: C

Q4. What is the only time interval currently supported as a Time Profile for WFM 8.x statistics?

A.1 minute

B. 5 minutes

C. 15minutes

D. 60 minutes

Correct Answer: B

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