Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a full refund or exchange.

Return Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are not eligible for return, including:

• Perishable goods such as food, flowers, newspapers, or magazines

• Intimate or sanitary goods

• Hazardous materials

• Flammable liquids or gases

Additional Non-Returnable Items

• Gift cards

• Downloadable software products

• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial Refunds (If Applicable)

There are certain situations where only partial refunds are granted:

• Books with obvious signs of use

• CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error

• Any item returned more than 30 days after delivery

Refunds

Once your return is received and inspected, ITExamHub will send you an email to notify you that we have received your returned item. We will also inform you whether your refund has been approved or rejected.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

1. First, check your bank account again.

2. Contact your credit card company, as it may take some time before your refund is officially posted.

3. Contact your bank, since processing times may vary.

If you have done all of this and still have not received your refund, please contact us at support@itexamhub.com.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

ITExamHub only replaces items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at info@itexamhub.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be issued.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves, we will send the refund to the gift giver.

Shipping Returns

To return your product, you should mail your product to the address provided by ITExamHub support after contacting us.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you may vary.

If you are returning high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as ITExamHub cannot guarantee that we will receive your returned item.

Need Help?

For questions related to refunds and returns, please contact ITExamHub support at info@itexamhub.com