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CA Technologies CAT-200 Exam Dumps

CA Technologies CAT-200 Exam Dumps

Certification Exams

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Number Of Questions: 40

$59.00

Exam Details

Exam Name:

CA Service Desk Manager r12 Administrator Exam

Exam Code:

CAT-200

Total Questions in Exam:

40

Demo Questions

Q1. Which option do you need to customize to send a survey after a certain number of tickets are closed?

A.Submit Cycle

B. Stricter Rules

C. Close Activity

D. Activity Notifications

Correct Answer: A

Q2. When you create configuration items (CIs) for notifications, you distinguish special object contacts from normal ones by using the:

A.number (#) character

B. percent (%) character

C. ampersand (&) character

D. commercial AT (() character

Correct Answer: D

Q3. By default, the Object Manager resides on:

A.the Primary Server

B. the Reporting Server

C. the Secondary Server

D. both the Primary and Secondary Servers

Correct Answer: A

Q4. You attach an Incident to a Problem. What happens when you attempt to close the Problem without closing the Incident?

A.An error message appears.

B. The Problem and the Incident close.

C. The Problem closes but not the Incident.

D. The Incident closes but not the Problem.

Correct Answer: C

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