Salesforce Heroku Architect Exam Questions

Certification Exams

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Updated Regularly

Advanced Features

Number Of Questions: 184

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Exam Details

Exam Name:

Salesforce Certified Heroku Architect Exam

Exam Code:

Heroku-Architect

Total Questions in Exam:

184

Demo Questions

Q1. Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available? (Choose two.)

A.Attach Knowledge Articles to Work Order Line Hems Only.

B. Manage Attached Articles and Search the Knowledge Base

C. include Quick Actions and Global Actions in Attached Articles.

D. Attach Articles to Work Orders and Work Order Line Items.

Answer

Correct Answer: B, D

Q2. The Disaster at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy intoconsideration. Which three options are available to the Disaster? (Choose three.)

A.Select a Service Appointment from the list, press the 'Change Status' action and 'Dispatch'.

B. Select a Service Appointment from the list, press the 'Candidates' action, and select the best time slot.

C. Select multiple Service Appointment from the list and bulk schedule them Select a Service Appointment from the list, press the 'Edit' action and allocate the Resource

D. Create a Workflow to close the Milestone when the Wrap Up is complete.

E. Select a Service Appointments from the list and press the 'Schedule' action.

Answer

Correct Answer: A, C, E

Q3. A RESTful API is:

A.A methodology (or maximizing the effectiveness of any vacation

B. An Actually Pretty Informative meditation session

C. How the web displays data in a hierarchical format readable by both people and machines

D. A web-based service that provides standard ways for clients to make requests and receive responses

Answer

Correct Answer: A

Q4. Universal Containers has enabled Field Service Lightning and is looking to enable Entitlements for Work Orders. What should a Consultant take into consideration?

A.Creating Entitlements for Cases and Work Orders must be separated.

B. Managing page layouts and validation rules can be done in Salesforce Lightning

C. Managing page layouts and milestone trackers can be done in the Salesforce mobile app.

D. Creating Entitlements for Work Orders requires Lightning to be enabled.

Answer

Correct Answer: A

Q5. Universal Containers is looking to implement Entitlement Management to meet the following requirements: 1) Any employee from the customer account is eligible for support. 2) Specific purchased products are eligible for support What Objects should be set up for Entitlement Management?

A.Contacts and Service Contracts

B. Accounts and Service Contracts

C. Contacts and Assets

D. Accounts and Assets

Answer

Correct Answer: D

Answer

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Salesforce Heroku Architect Exam Questions

Certification Exams

Downloadable PDF versions

100% Confidential

Updated Regularly

Advanced Features

Number Of Questions: 184

Exam Details

Demo Questions

Q1. Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available? (Choose two.)

A.Attach Knowledge Articles to Work Order Line Hems Only.

B. Manage Attached Articles and Search the Knowledge Base

C. include Quick Actions and Global Actions in Attached Articles.

D. Attach Articles to Work Orders and Work Order Line Items.

Q2. The Disaster at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy intoconsideration. Which three options are available to the Disaster? (Choose three.)

A.Select a Service Appointment from the list, press the 'Change Status' action and 'Dispatch'.

B. Select a Service Appointment from the list, press the 'Candidates' action, and select the best time slot.

C. Select multiple Service Appointment from the list and bulk schedule them Select a Service Appointment from the list, press the 'Edit' action and allocate the Resource

D. Create a Workflow to close the Milestone when the Wrap Up is complete.

E. Select a Service Appointments from the list and press the 'Schedule' action.

Q3. A RESTful API is:

A.A methodology (or maximizing the effectiveness of any vacation

B. An Actually Pretty Informative meditation session

C. How the web displays data in a hierarchical format readable by both people and machines

D. A web-based service that provides standard ways for clients to make requests and receive responses

Q4. Universal Containers has enabled Field Service Lightning and is looking to enable Entitlements for Work Orders. What should a Consultant take into consideration?

A.Creating Entitlements for Cases and Work Orders must be separated.

B. Managing page layouts and validation rules can be done in Salesforce Lightning

C. Managing page layouts and milestone trackers can be done in the Salesforce mobile app.

D. Creating Entitlements for Work Orders requires Lightning to be enabled.

Q5. Universal Containers is looking to implement Entitlement Management to meet the following requirements: 1) Any employee from the customer account is eligible for support. 2) Specific purchased products are eligible for support What Objects should be set up for Entitlement Management?

A.Contacts and Service Contracts

B. Accounts and Service Contracts

C. Contacts and Assets

D. Accounts and Assets

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