ServiceNow CIS-ITSM Exam Dumps

Certification Exams

Downloadable PDF versions

100% Confidential

Updated Regularly

Advanced Features

Number Of Questions: 113

$59.00

Exam Details

Exam Name: Certified Implementation Specialist – IT Service Management

Exam Code: CIS-ITSM

Related Certification(s): ServiceNow Certified Implementation Specialist Certification

Certification Provider: ServiceNow

Number of CIS-ITSM practice questions in our database: 113

Expected CIS-ITSM Exam Topics, as suggested by ServiceNow :

Module 1: Primary application components (Script Includes, Business Rules, etc.)/ State model and default process flow
Module 2: Implementation solutions that work in conjunction with baseline application functionality/ Integration capabilities
Module 3: Basic and advanced operations performed by users and the system/ Key tables used in the application
Module 4: Implementation approaches to meet requirements that preserve upgradability, scalability, and maintainability
Module 5: Basic and advanced features in baseline installation of the current release/ Relationships among application tables
Module 6: Selection of appropriate features and functions to meet business requirements/ Roles and default Access Controls
Module 7: Functionality and features added or changed in the current release/ Key Performance Indicators and Benchmarks

Exam Name:

Certified Implementation Specialist - IT Service Management

Exam Code:

CIS-ITSM

Total Questions in Exam:

113

Demo Questions

Q1. When creating a catalog, which field specifies who is able to create, modify, and publish items in the catalog?

A.Editors

B. Item Admins

C. Authors

D. Item Owners

Answer

Correct Answer: A

Q2. What module do you use to change the setting for the time between incident Resolution and Closure?

A.Resolution Properties

B. ITSM Properties

C. Incident Properties

D. System Settings

E. incident Settings

Answer

Correct Answer: C

Q3. Which Service Portfolio Management phase does a service belong to when it is in operational state?

A.Active

B. Retired

C. Catalog

D. Pipeline

Answer

Correct Answer: A

Q4. Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What Service Catalog capability can you use to generate these records?

A.Catalog Items

B. Record Producers

C. Content Items

D. Execution Plans

Answer

Correct Answer: B

Q5. After publishing an item via Catalog Builder, the associated update set is set to which state?

A.New

B. Complete

C. In progress

D. Published

Answer

Correct Answer: B

Answer

$59.00

Reviews

There are no reviews yet.

Be the first to review “ServiceNow CIS-ITSM Exam Dumps”