Expected CIS-HAM Exam Topics, as suggested by ServiceNow :

• Module 1: Implementing hardware asset management in ServiceNow – ITSM Asset Management and Hardware Asset Management (HAM)
• Module 2: Hardware asset lifecycle, stages, and components/ IT Asset Management Overview & Fundamentals
• Module 3: Key components of hardware contract financials/ Core IT asset management terminology, concepts, and goals
• Module 4: Implementing hardware asset management/ Understand IT Cost Management
• Module 5: Application Introduction and Recommended Practices/ ServiceNow hardware model Content Service
• Module 6: Extending asset management and configuration management/ Managing hardware assets and CIs
• Module 7: Implementing Hardware Asset Management in ServiceNow/ Hardware Discovery and Normalization
• Module 8: Generating asset reports for IT Asset Management/ Automating stock management in ITSM Asset Management and HAM
• Module 9: Data Integrity – Attributes and Data Sources/ Automating hardware asset lifecycle with HAM
• Module 10: Creating hardware assets and CIs/ Automating asset population into ServiceNow
• Module 11: Automating asset inventory with HAM/ Operational Integration of IT Asset Management Processes
• Module 12: Asset management vs. configuration management/ Managing inventory and stock