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Genesys GCP-GCX Exam Dumps

Genesys GCP-GCX Exam Dumps

Certification Exams

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Advanced Features

Number Of Questions: 135

$59.00

Exam Details

Exam Name:

Genesys Cloud CX Certified Professional - Consolidated Exam

Exam Code:

GCP-GCX

Total Questions in Exam:

135

Demo Questions

Q1. What options are available for exporting data from a view? Choose 2 answers

A.Chat

B. DOCX

C. PDF

D. TXT

E. CSV

Correct Answer: C, E

Q2. The_________for iOS leverages the form factor of iOS tablets to help supervisors, managers, and executives make faster, more effective managerial and operational decisions

A.Genesys Cloud CX Supervisor

B. Genesys Cloud CX Hub

C. Genesys Cloud CX Task Manager

D. Genesys Cloud CX Social Media Analyzer

Correct Answer: A

Q3. The________provides a high-level overview of a campaign's performance

A.Historical view

B. Campaign Performance Summary view

C. Campaign Performance Detail view

D. Q Outbound Campaign view

E. Dynamic view

Correct Answer: B

Q4. The_________for iOS leverages the form factor of iOS tablets to help supervisors, managers, and executives make faster, more effective managerial and operational decisions

A.Genesys Cloud CX Supervisor

B. Genesys Cloud CX Hub

C. Genesys Cloud CX Task Manager

D. Genesys Cloud CX Social Media Analyzer

Correct Answer: A

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